Today, the National Water and Sewerage Corporation (NWSC) Managing Director, Dr.Eng Silver Mugisha discussed various ongoing infrastructure, service delivery, projects to improve access to safe water in Uganda (Water for all program), water tariffs, ongoing interventions to improve access to safe water in various water stressed areas in Kampala, water theft, ongoing projects to serve the pro-poor settlements, challenges in service delivery among many others during the morning Breeze breakfast show on NBS TV.
Dr. Silver Mugisha said it is not true that NWSC water is contaminated with faeces but it doesn’t mean you should drink it without boiling it.
“Our water is not contaminated with faeces but that doesn’t mean you should drink it without boiling it,” Dr. Silver Mugisha.
Mugisha also said pre-paid metres are now available but warned that they are currently more expensive. One meter costs about UGX3 million.
On disconnection, Dr. Silver Mugisha said, “Before we disconnect, we send out a notice, including SMS messages. Our debt age is two months which means some of our customers have debts of up to two months”.
On reaching more Ugandans with clean and safe water, Dr Silver Mugisha said the company has limited resource envelope which limits them in their ambition to reach more Ugandans. “Water theft is on the increase not because water is expensive but because people are greedy. People who steal water don’t realise that in the end, NWSC will have no money to extend very water they steal,” he added.
Mugisha added that NWSC is installing more public stand pipes to increase access to safe water and reduce influence of middlemen.
On water prices, Mugisha said a 20-litre jerrycan of water at NWSC pump is Shs37, Which commodity in Uganda is that cheap? High water costs rest on those who sell water at own prices but at NWSC, 20-litre jerrycan costs Shs37.
“I found National Water and Sewerage Corporation (NWSC) when it was present in 123 towns. Today, we are present in 167 towns and serve seven million Ugandans,” Mugisha said.