Tag: National Water and Sewerage Corporation (NWSC)

  • Hydrological Surveys Underway in Nalumunye to Boost Water Supply

    Hydrological Surveys Underway in Nalumunye to Boost Water Supply

    Kampala: The National Water and Sewerage Corporation (NWSC) is pleased to inform the residents of Nalumunye and surrounding areas that we have commenced hydrological surveys in the area.

    This important exercise is part of our ongoing efforts to identify a suitable location for a new motorized water source. The initiative aims to significantly improve and expand reliable, safe water supply to Nalumunye and neighbouring communities.

    What This Means for You
    The surveys will help NWSC determine the best site and design for a sustainable water production facility.

    Once completed, this project will increase water availability, reduce reliance on distant sources, and support growing demand in the area.

    NWSC remains committed to delivering on their promise of Water for All and they will continue to provide regular updates on the progress of this project.

  • NWSC warns of rampant metre theft

    NWSC warns of rampant metre theft

    The National Water and Sewerage Corporation (NWSC) has warned its dear customers to be, beware of unscrupulous people, metal fabricators, and scrap dealers who steal meters for selfish gains.

    You are advised to keep your meter secure and visible or secure a meter chamber.

    In case you notice any suspicious activity on your area, call the waterman for immediate help on the numbers shown on the post below.

  • Emergency Works along the Namasuba-Ggaba Bulk Water transmission Main by NWSC

    Emergency Works along the Namasuba-Ggaba Bulk Water transmission Main by NWSC

    The Management of National Water and Sewerage Corporation (NWSC) – Kampala Water regrets to inform its valued customers and the general public that there will be interruptions in water supply tomorrow Wednesday 19th March, 2025 (at midnight) to Thursday 20th March, 2025.

    This is to allow for emergency works along the Ggaba-Namasuba bulk water transmission main.

    The engineers will work overnight to mitigate the effects of the downtime.

    Affected areas Include:
    Parts of Lukuli, Salaama road, Ndejje, Busabala, Namasuba, parts of Najjankumbi, Freedom City, Lubowa, Kigo, Seguku-Katale, Nalumunye, Bandwe, Bunamwaya, Kyengera, Nabbingo, parts of Masaka road, and the surrounding areas.

    Customers are therefore advised to store enough water and use it sparingly during this downtime.

    All inconveniences are highly regretted. #waterman

    For more information, call our toll free numbers; 0800100977/0800200977/0800300977

    #Waterman

  • NWSC MD Advocates for Co-Creation in Water Sector

    NWSC MD Advocates for Co-Creation in Water Sector

    In discussions at the ongoing International Water Association Congress and Exhibition in Toronto, Canada, the NWSC Managing Director, Dr. Eng Silver Mugisha, emphasized the need for tailored innovations to tackle local water challenges.

    He warned against relying on foreign solutions that may not suit our unique needs.

    Dr. Mugisha highlighted the importance of partnerships, local expertise, and collaboration to drive impactful change. “We don’t lack money, but we need partners who are willing to work with us to develop solutions that meet our needs,” he stated.

    Under his visionary leadership, NWSC has expanded services to over 270 towns, serving 18 million people. We remain committed to water and sanitation for all, with a goal to serve 25 million by 2026.

    NWSC is Committed to Water and Sanitation for All

    #NWSC #WaterForAll #TorontoIWA2024

  • NWSC MD Silver Mugisha scoops major international award

    NWSC MD Silver Mugisha scoops major international award

    The International Water Association (IWA) has awarded National Water and Sewerage Corporation (NWSC) MD Dr. Eng Silver Mugisha the highest order of service for his contribution towards water management and science in Africa and the global stage.

    Dr. Mugisha is a former Board member and Vice President of the International Water Association.

    He is also the current President of the African Water and Sanitation Association (AfWASA).

    He attributed the award to NWSC customers and stakeholders whose feedback helps us do better.

  • Transforming Lives with Clean Water: NWSC’s Milestone Projects for Adjumani and Mbale

    Transforming Lives with Clean Water: NWSC’s Milestone Projects for Adjumani and Mbale

    National Water and Sewerage Corporation (NWSC) is thrilled to announce NWSC’s groundbreaking water initiatives in Adjumani and Mbale.

    Over 1,075,000 people will benefit, marking a significant leap towards achieving UN Sustainable Development Goals.

    Adjumani Project Highlights:
    -Integrated Water Management and Development Project (IWMDP).
    -World Bank funded.
    -Water supply from the Nile, boreholes for refugee settlements.
    -Faecal Sludge Treatment Plant.
    -Executed by CCCC.
    -Completion: Sep 2025.
    -Valued at UGX 59.9B.

    Mbale Water Supply Project Features:
    -Serving 853,891 people by 2040.
    -Two Packages: NWSC for Mbale City, MWE for surrounding areas.
    -CCCC leading Package 1.
    -Commencing: Mar 2024, Completion: Nov 2025
    -Valued at UGX 75.6B

    NWSC’s commitment extends beyond meeting water needs—it paves the way for sustainable development, economic growth, and improved living standards. Join us in creating a future where clean water is a right for all.

    #NWSCWaterProjects #CleanWaterForAll #SustainableDevelopment

  • NWSC’s SSD Benchmarking Visit to Uganda Breweries Limited for Occupational Health and Safety Practices

    NWSC’s SSD Benchmarking Visit to Uganda Breweries Limited for Occupational Health and Safety Practices

    Kampala: In a bid to enhance safety standards and practices at the National Water and Sewerage Corporation’s (NWSC) treatment plants and field operations, the Sewerage Services Department (SSD) embarked on a benchmarking visit to Uganda Breweries Limited (UBL).

    The primary objective of this visit was to establish a baseline for Health and Safety (H&S) performance and foster continuous improvement within NWSC.

    During the benchmarking visit, NWSC’s SSD team was privileged to gain insights into UBL’s Occupational Health and Safety (OHS) policies, strategies, and risk management initiatives. The visit provided a unique opportunity to learn from a leading organization in terms of H&S practices, which is paramount in industries with potentially high-risk operational environments.

    The visit was marked by a series of comprehensive presentations, each delving into specific aspects of UBL’s H&S program. These included:

    OHS Policy, Strategy, and Risk Management Initiatives.
    UBL shared its comprehensive OHS policy, outlining its commitment to the safety and well-being of its employees and visitors. The strategies and risk management initiatives discussed highlighted the importance of proactive planning and mitigation.

    Construction Project Safety and Contractor Management.
    The SSD team had the chance to understand how UBL manages safety during construction projects, particularly the crucial aspect of contractor management, ensuring that external contractors adhere to the same high standards.

    3rd Party Logistics Transport Safety Management Program.
    UBL’s logistics safety program was explored in depth, showcasing the measures in place to ensure safe and efficient transportation of goods, emphasizing the importance of collaboration with third-party logistics providers.

    Onsite Traffic Management.
    Effective traffic management within UBL premises was a topic of discussion. This is especially crucial to ensure the safety of employees and visitors within a busy industrial facility.

    Forklift and Warehouse Safety.
    Handling materials and equipment is a common aspect of both UBL and NWSC operations. The SSD team was given valuable insights into forklift and warehouse safety procedures, minimizing the risk of accidents and injuries.

    OSH Management Structure and Safety Committee.
    UBL shared its organizational structure for managing OHS, including the role of safety committees and their functions in promoting a culture of safety.

    The presentations were followed by a comprehensive plant tour and guided walkabout, providing the SSD team with a practical understanding of the principles discussed. This hands-on experience allowed them to see the implemented safety measures in action and better appreciate their significance.

    At the conclusion of the visit, the SSD Network Manager Mr. Angelo Kwitonda expressed his gratitude to UBL for hosting the NWSC team. He commended UBL for their willingness to share their wealth of knowledge on Occupational Health and Safety practices. He recognized the importance of the knowledge gained during the benchmarking visit and encouraged the SSD Senior HR Officer, Mrs. Rachel Katutu, to ensure that these learnings are effectively implemented at NWSC’s treatment plants and field operations.

    The benchmarking visit to Uganda Breweries Limited marked an important step in NWSC’s commitment to enhancing its safety standards and practices. By adopting the best Occupational Health and Safety practices from UBL, NWSC aims to create a safer working environment for its employees and improve the overall quality of its services. This exchange of knowledge and best practices is a testament to the importance of collaboration and continuous improvement in ensuring the health and safety of all stakeholders.

  • NWSC completes largest waste water treatment plant in East & Central Africa

    NWSC completes largest waste water treatment plant in East & Central Africa

    National Water and Sewerage Corporation (NWSC) has completed works at the largest waste water treatment plant in East and Central Africa.
    The plant is located in Bugolobi and has capacity to treat 45,000,000 litres per day and generate 630kw of power.
    NWSC has also rehabilitated  and expanded the Nakivubo and Kinawataka sewers (29 km).
    A new 9,000,000 litres per day  pre-treatment plant and pumping stations has also been commissioned as we work to improve the sanitation situation in Kampala.
  • NWSC rolls out Performance Management System, to connect 1.2 million customers by 2023

    NWSC rolls out Performance Management System, to connect 1.2 million customers by 2023

    NWSC has rolled out a new performance management system that focusses on individual performance and accountability.

    Against the background of a successful launch and implementation of its Corporate plan 2021- 2024 anchored on the country’s strategic plans; NDPIII, Government Manifesto, Vision 2040 and will focus on a number of Strategic Priority Areas namely; Industrialisation, Infrastructure Development, Skilling and Work Force Development, Private Sector Involvement and Organisational Health Sustainability, the Board and Management and staff of NWSC has rolled out a staff performance management system.

    By June 2023, the Corporation will hit the 1.2million total connections target, and serving over 18million Ugandans, with plans to serve over 25million customers by 2026.

    A highly motivated workforce staff is pivotal towards the achievement of the Corporation’s water and sanitation for all goal.

    According to the National Water and Sewerage Corporation (NWSC) Managing Director, Dr. Eng Silver Mugisha, the Corporation has rolled out a performance monitoring and evaluation system, designed to bolster performance in line with the utility’s Corporate plan.

    Previously, NWSC focused on all other elements of the Corporate plan, and is now putting key emphasis on the people who are paramount, in the achievement of the strategic priorities therein.

    “We are counting on our staff to help us achieve our water and sanitation agenda. Previously, we have been specializing in group work, giving incentives to staff as teams. By doing so, many have been free riding,” he said.

    Dr. Mugisha shared that the Corporation is going a step further to quantify the effort of each individual towards the Corporation’s goals and objectives.

    Dr. Mugisha added that the top utility is rolling out an individual performance system, that focuses on individuals, targets will be assessed quarterly.

    “We are now meeting supervisors and staff to understand this new system. The results will also help us classify staff performance into A, B, C and D, with key performers ranked at A+. The same system will also help us encourage the low performing staff to step up, aid the contract renewal process, among others, recognize and reward the top percentile, identify key performers, among others.” he shared.

    Dr. Mugisha explained that staff ranked A and B will be identified for promotion whilst C and D will receive feedback to improve and caution.

    Dr. Mugisha expounded system create fairness in promotions, rewards and incentives, and further inculcate a culture of hardwork for better service delivery to the people of Uganda.

    “Free riding by anybody in any organization is a form of corruption. The system will further aid a value for money and a fair system for promoting and rewarding staff. Lack of a fair system can create speculation and unfairness.” said

    Dr. Mugisha cried foul of the group system, which according to the Board and Management creates a sense of entitlement and the rhetoric that long years of service automatically equate to high pay. This he says, must be quantified.

    These and more tools in the pipeline are part of the Corporation’s plans to improve performance and subsequently achieve vision 2040.

    Dr. Mugisha urged customers to boost the Corporation’s plans by paying bills on time, which according to him helps the utility abstract water, pay for chemicals, power, repair materials among other water production inputs.

    Plans for the Future
    Dr. Mugisha shared plans to evacuate more water from the new Katosi Water treatment plant and stabilize water supply in the Kampala Metropolitan Service Area, build service infrastructure, extend its pipe network, build new water treatment plants in Lyantonde, Kalungu, Bushenyi, Tororo, Soroti, Moroto, Arua, Kasese, Parombo, Adjumani, Kyankwanzi, a new plant at Kaazi to supply the Entebbe- Mpigi- Wakiso service area, extend sewers and piped water networks to the newly created cities and municipalities, strong emphasis on customer service, among others.

    He apologized to customers inconvenienced by the ongoing e-billing pilot project.
    “We are working to better our service offering in the new digital era. We are addressing all your feedback, whilst innovating solutions to the issues that you share. Customers can now access their bills through sms, emails, or physical bills at our branch office.

  • NWSC to improve on the livelihood of the people of Adjumani

    NWSC to improve on the livelihood of the people of Adjumani

    National Water and Sewerage Corporation (NWSC), through the Government of Uganda has received financing from the World Bank under the Integrated Water Management and Development Project (IWMDP) and intends to apply part of the proceeds toward payments under contract for construction of Adjumani Water Supply and Sanitation Project.

    Project Scope.
    a) A raw water intake of capacity 12,000m3/day on River Nile at Arra West Village, off Adjumani-Laropi Ferry road in Adjumani District.

    b) Raw Water Pump station with Vertical Turbine Pumps; 1 duty and 1 Standby (discharge 70.66lps against 136m head) at the raw water Intake.

    c) 8.8km DN-300mm Ductile Iron Class 40 Raw water transmission pipeline from the raw water intake to the Water treatment plant.

    d) Water treatment plant of capacity 4,000m3/day expandable to 8,000m3/day at Mijale village on Adjumani-Laropi Ferry road.

    e) Treated Water Pump station with Vertical Turbine Pumps; 1 Duty and 1 Standby (discharge 66.49lps against 176m head) at the water treatment plant.

    f) 10.0km DN300mm Ductile Iron Class 40 treated water transmission pipeline from the treatment plant to the elevated steel reservoir in Adjumani town council.

    g) Elevated Hot dipped galvanized Iron pressed steel reservoirs of capacity 655m3 in Adjumani town council.

    h) 3km of 140-315mmOD uPVC PN10 distribution pipeline from the elevated steel reservoir in Adjumani town council to the existing network.

    i) 30Km of 110-250mmOD uPVC PN10 gravity feeder distribution mains from the elevated steel reservoir in Adjumani town council to existing reservoirs in Pakele town council and Ciforo township and to a new reservoir in Dzaipi township.

    j) Elevated Hot dipped galvanized Iron pressed steel reservoirs of capacity 130m3 in Dzaipi township.

    k) Supply, installation and commissioning of borehole pumps; 86.40 m3/hr with 117m head at Pagirinya refugee settlement, 64.8 m3/hr with 111m head at Olua refugee settlement, and 28.8 m3/hr with 93m head at Nyumanzi refugee settlement.

    l) 12km of DN100-150 Ductile Iron Class 40 pumping mains from the boreholes to elevated steel reservoirs.

    m) Elevated Hot dipped galvanized Iron pressed steel reservoirs of capacities 110m3 at Pagirinya refugee settlement, 200m3 at Olua refugee settlement and 60m3 at Nyumanzi refugee settlement.

    n) 19Km of 110-200mmOD uPVC PN10 borehole water distribution network.

    o) 07 sanitation blocks at public places and institutions in Adjumani and Pakele Town Councils, Dzaipi and Ciforo townships.

    p) A Faecal Sludge treatment plant of capacity 3.6m3/day at Amelo in Adjumani Town council.