dfcu Bank clarifies on fraud by a staff member at Ntinda Branch

Following reports by some online publications in respect to fraud, dfcu management would like to clarify that investigations are ongoing into circumstances under which one of its employees, at the Ntinda branch, was involved in the fraudulent transfer of funds. 

The employee, in question, was apprehended on Wednesday 13th May 2020 and is currently aiding the police in the ongoing investigations.

The affected customer(s) have had their money refunded. 

This unfortunate incident is being treated as an isolated case. The Bank wishes to emphasize that it has a zero – tolerance policy towards fraud.