Kampala: The Uganda Free Zones and Export Promotions Authority (UFZEPA) today held a training workshop for newly licensed Free Zone Developers and Operators on the effective usage of the Uganda Electronic Single Window (UESW), as part of its ongoing commitment to strengthening investor support, regulatory compliance and operational readiness within Uganda’s Free Zones. The training, conducted by Uganda Revenue Authority (URA), brought together representatives of newly licensed Free Zones and UFZEPA technical staff to enhance understanding of electronic trade facilitation processes and the role of the Uganda Electronic Single Window (UESW) in supporting efficient business operations.
Participants were equipped with practical knowledge on system registration, user access, navigation, customs documentation procedures, import and export processes, cargo clearance requirements, bond management and operational reporting.
In her opening remarks, Ms. Rebecca Nalumu, Senior Manager, SEZ Operations and Compliance at UFZEPA, emphasized the importance of digital trade facilitation in the successful operation of Free Zones.
“For Free Zones, effective utilization of the UESW is critical in supporting importation and exportation processes, customs documentation, bond management, cargo clearance, regulatory compliance and accurate reporting of trade transactions. To ensure efficiency and compliance, Free Zone operators must be equipped with practical knowledge and hands-on experience in the use of the system,” she said.
During the training, participants engaged in practical demonstrations and discussions on common challenges encountered when using electronic trade systems. The sessions provided an opportunity to clarify procedures, improve understanding of compliance requirements and strengthen the capacity of Free Zone operators to effectively manage trade-related transactions through Government digital platforms.
Speaking during the training, Mr. Charles Rumanyika, Senior Customs and Risk Management Officer at the Uganda Revenue Authority (URA), highlighted the broader economic impact of formalizing trade through systems such as the Uganda Electronic Single Window.
“Our goal through such initiatives is to bring more Ugandans into the formal economy. This is not only about attracting large investors; it is also about enabling small and medium-sized enterprises to formalize their businesses, create jobs and contribute to national revenue. When more people buy Ugandan products, we stimulate local production, expand the tax base and build a stronger and more resilient economy,” he noted.
The training forms part of UFZEPA’s broader investor aftercare and capacity-building programme aimed at supporting the successful establishment and operation of Free Zones across the country. Through such initiatives, the Authority continues to provide technical guidance and support to investors/exporters while promoting compliance, competitiveness and sustainable export growth.
UFZEPA remains committed to facilitating a conducive environment for investment, industrialization and exports, in line with its mandate of driving economic transformation and prosperity for Uganda.
