Tag: Mercy Kainebwisho

  • URSB’s Mercy Kainobwisho Wins Inaugural Africa Brand Leadership Excellence Award

    URSB’s Mercy Kainobwisho Wins Inaugural Africa Brand Leadership Excellence Award

    Kampala: Uganda Registration Services Bureau (URSB) Registrar General, Mercy K. Kainobwisho has won the inaugural Africa Brand Leadership Award.

    The award recognizes corporate, industry and public service leaders who have been a catalyst for growth and development of made in Africa brands.

    On Africa Day, 25 May 2022, Brand Africa announced the 12th annual global results of Brand Africa 100 | Africa’s Best Brands. Subsequent to the global results, on 03 June 2022, Brand Africa in partnership with Publics Africa released the best brands in East Africa and Uganda at the Sheraton Hotel in Kampala, Uganda.

    Announcing Kainobwisho’s award, Thebe Ikalefeng, Founder & Chairman of Brand Africa wrote, ‘We are very pleased to inform you that our committee has unanimously agreed that in recognition of your work in driving and championing the intellectual property of Ugandan and broadly African brands through your work, we will be honoured to celebrate you with our inaugural Africa Brand Leadership Excellence award’.

    Ikalafeng added it was important for Africa as a continent to recognize that brands and individuals that drive the growth, reputation and competitive identity of nations to inspire a brand-led African renaissance to transform the continent’s image, drive its competitiveness and inspire its growth.

    Over the past 10 years, on average only 20% of the brands Africans admire are made in Africa. In 2022, African brands have rebounded to 17% share of the Top 100 brands in Africa.

    Across the continent, Nike is the #1 brand overall, MTN, the #1 African brand, GT Bank is the #1 financial services brand, DStv is the #1 media brand and Dangote the #1 brand that symbolizes African pride. In 2021, Coca Cola, Mukwano, NBS, Centenary Bank and MTN led the rankings of the Best Brands in Uganda.

    In 2019, Kainobwisho was named among the Best 40 influential Women in Africa by the African Diversity and Inclusion Center – a non-profit that aims to make increased diversity and inclusion on the African continent. In 2017 she was voted the best corporate lawyer in government/public service in Uganda, she was also named among the best under 40 influential ladies in Uganda by the New Vision in 2018. She has received several recognitions in Rotary for her outstanding leadership. Kainobwisho has also won awards of being the smartest employees at URSB.

    The URSB Team Leader while receiving her latest award said she was thrilled with the recognition, but also thanked Brand Africa for the recognition.

    ‘I am extremely happy to receive the inaugural Brand Leadership Excellence Award. It is nothing less than an absolute honor, and I must admit it took me aback. I am grateful for being recognized and I intend to live up to the level of professionalism this award demands’ Kainobwisho said.

    Since 2011, Brand Africa has been surveying and ranking the most admired brands in Africa. The rankings are based on a Pan-African survey covering over 25 countries which collectively account for an estimated over 80% of Africa’s population and 80% of the continent’s GDP.

    The research is conducted by GeoPoll, the world’s leading mobile surveying platform, with strategic analysis, insights and ranking conducted by Kantar, the world’s leading data, insights and consulting company and Brand Leadership Group, Africa’s foremost branding, strategic communications and intellectual property advisory firm.

  • URSB Collects Ugx 45.78Bn in Non-Tax Revenue Between July 2021 and April 2022

    URSB Collects Ugx 45.78Bn in Non-Tax Revenue Between July 2021 and April 2022

    Kampala; The Uganda Registration Services Bureau (URSB) collected a total of Ugx 45.87Bn in non-tax revenue for the period July 2021 to April 7th 2022 against a target of 45.57Bn for the FY 21/22 representing a 100.6% achievement.

    This was revealed by URSB’s Registrar General Mercy K Kainobwisho while appearing before Parliament’s Legal and Parliamentary affairs committee on Thursday to discuss the agency’s Ministerial Policy Statement for Fiscal Year 2022/23.

    Mr. Moses Zziwa a member of the URSB Board presenting to the committee

    “Despite the effects of Covid-19 that slowed down the economy, we have managed to grow our NTR collections by 48% for the period July to March of Financial year 2021/22.

    URSB collected Ugx 45.34Bn in the first three quarters of the financial year, accounting for 99.5% of the Ugx 45.57Bn annual target. Our collections were Ugx 45.78Bn as at 7th April 2022” Kainobwisho said.

    The Registrar General attributed the growth in collections to continuous service delivery improvement, automation of registration processes, zero tolerance to corruption and a keen focus on good governance and leadership.

    URSB Registrar General Mercy K. Kainobwisho Makes a point during the interaction with the Committee

    Key achievements included legal and policy reforms, National IP Policy implementation, automation of registration processes such as online filing of annual returns, online marriage registration system, progress in use of the security interest in movable property system and the operationalization of regional offices in major districts such as Mbale, Arua, Gulu, Mbarara and Masaka.

    The Registrar General also listed some unfunded priorities for FY 21/22 that hindered the Bureau’s operations which included the furnishing of the Uganda Business Facilitation Centre(UBFC), rent arrears, payment for maintenance of the URSB online platforms, operationalization of 2 regional offices in the Albertine region and Eastern Uganda and mass business sensitization.

    The Chairperson of the Committee and MP Gomba West Hon. Robinah Rwakoojo commended URSB for the continued good performance and pledged the committee’s support to ensure NTR collections grow further “URSB is one of the star performing institutions and we are always happy to interact with you. We are glad to note that your contribution to NTR keeps growing every year and we will support you to increase this” she said.

    Hon Wilfred Nuwagaba MP Ndorwa East and Member of the Committee appealed to URSB to explore modalities of working with SACCOs in order to increase uptake of the Security Interest in Movable Property registry system that will increase access to credit by ordinary citizens.

    URSB registered 14,295 new companies, 19,141 business names, 39 414 debentures, 3,364 security interest notices, 4,022 marriage returns, 505 customary marriages and 1,976 local trademarks among others.

  • Uganda to host the Diplomatic Conference for the Adoption of the Draft Protocol on Voluntary Registration of Copyright and Related Rights

    Uganda to host the Diplomatic Conference for the Adoption of the Draft Protocol on Voluntary Registration of Copyright and Related Rights

    Kampala; The African Regional Intellectual Property Organization (ARIPO), with support from the Government of Uganda through the Uganda Registration Services Bureau (URSB) and the European Union Intellectual Property Office, is organizing a Diplomatic Conference for the Adoption of the Draft Protocol on Voluntary Registration of Copyright and Related Rights to take place in Kampala, Uganda from 20th to 28th August 2021 at Speke Resort in Munyonyo.

    The Diplomatic Conference will be attended by Ministers in charge of Intellectual Property from the 20 ARIPO Members States, Heads of Industrial Property and Copyright and Related Rights Offices from the ARIPO Member States.

    Today, the State Minister of Foreign Affairs, Hon.HenryOryem Okello, the Deputy Attorney General Hon. JacksonKarugaba Kafuuzi & the URSB Registrar General, Mercy Kainobwisho addressed a media briefing about the upcoming conference at the Uganda Media Centre in Kampala.

    The Diplomatic Conference will be preceded by an Experts’ meeting that will bring together Copyright experts from the ARIPO Member States on 20 and 21 August 2021 and the 11th Extraordinary Session of the Administrative Council of ARIPO from 22 to 26 August 2021.

    Hon. General Jeje Odongo while delivering his remarks said there were many opportunities for Uganda to reap from hosting the conference. ‘As the Ministry of Foreign Affairs, we are hopeful that the conference will enhance Uganda’s cooperation with Member states on issues related to Intellectual Property and Copyright. Studies by the World Intellectual Property Office (WIPO) show that the creative industry contributes greatly to GDP as well as employment to countries’ the Minister said.

    The Attorney General on his part said the adoption of the protocol would support the country’s nascent creative industry. ‘It is very timely for Uganda to host this conference on copyright because the outlook is changing and the choices of employment are also different. We have a young population that has devoted itself to the arts and creativity industry. Through adoption of this protocol, Ugandans shall be able to have their works registered and protected internationally, benefit and earn from their works, enable Government to maintain a register of voluntary copyrighted works which ultimately will lead to better appreciation of the role of the creative industry in promotion of socio economy development’.

    The Protocol will establish a Regional Voluntary Registration of Copyright and Related Rights, create and maintain a Regional Database for Copyright and Related Rights for the ARIPO Member States.

    The Registrar General on her part said having a regional voluntary registration of Copyright and Related Rights in Africa will contribute to a conducive environment to ensure respect for the copyrighted works. ‘Adoption of this protocol in Kampala gives visibility to Uganda and is also in line with the Government’s sustained plans to grow intellectual property & related rights for economic growth. As you may recall, Cabinet approved and passed the National Intellectual Property Policy in May 2019, and it was officially launchedby H.E the President in September 2020. Realization of the objectives of the National IP Policy 2019 is very key. URSB has been engaging all stakeholders and providing knowledge needed as part of the implementation process’.

    The regional voluntary registration of Copyright and Related Rights will also enhance cooperation between national copyright offices to achieve the Protocol’s purpose. The national registration systems often hold valuable information on creativity from legal and economic perspectives and provide statistics on authors, performers, right holders, and their works, recordings, and productions in their countries. The statistics are  important to be included in the regional  database thus contributing to the  regional statistics on creative industries.

    The ARIPO 20 Member States are Botswana, The Kingdom of Eswatini, The Gambia, Ghana, Kenya, The Kingdom of Lesotho, Liberia, Malawi, Mauritius, Mozambique, Namibia, Rwanda, Sao Tome and Principe, Sierra Leone, Somalia, Sudan, Uganda, United Republic of Tanzania, Zambia and Zimbabwe.

  • URSB Registrar General tips Innovators on how to exploit their Intellectual property

    URSB Registrar General tips Innovators on how to exploit their Intellectual property

    Kampala; Transformation of Uganda into a modern, prosperous society as laid out in the National Development Plan III will largely depend on how fast Ugandanscan harness, protect and utilize intellectual property in a manner that encourages innovation and creativity. As part of the strategy to promote the realization of this goal, the Uganda Registration Services Bureau (URSB) Registrar General, Mercy Kainobwisho delivered a virtual presentation themed ‘The role of Uganda’s IP policy in nurturing innovation for social economic development’. The webinar aimed at enhancing awareness and building capacity for IP to support national development through the creative sector of the economy.

    According to the World Intellectual Property Organization (WIPO), intellectual property refers to creations of the mind,inventions, literary, and artistic works, symbols, names, images, and designs used in commerce. IP is divided into two categories, industrial property which includes inventions (patents), trademarks, industrial designs, and geographic indications of source; and copyright which includes literary and artistic works such as novels, poems and plays, films, musical works, artistic works such as drawings, paintings, photographs and sculptures, and architectural designs.

    In her presentation, the Registrar General, noted that intellectual property is a product of innovation, which is tied to Uganda’s strategic objective to propel the country to middle-income status. ‘Intellectual property is one of the single largest opportunities for companies to increase strategic business value,create new business opportunities, accelerate barriers to entry for competitors. IP represents a significant, untapped opportunity for revenue generation’. Kainobwisho said.

    “Business enterprises irrespective of size must be innovative to remain relevant and competitive locally, regionally. However innovators need to protect their intellectual property in order to gain from their creativity’’ She added

    Intellectual Property supports the transformation of the economy through harnessing of the benefits accrued to rights holders such as creating opportunities for employment of the youth and providing solutions through commercialization of innovations.

    To support IP growth across the country, Cabinet in May 2019approved the National Intellectual Property Policy whose objective is to stimulate and nurture innovation and creativity for socio-economic development of the country. The policy also aims at facilitating integration of intellectual property into national priority sectors and programs towards realization of national development goals.

    The Registrar General in her presentation outlined the pivotal role the national IP policy will play in promoting IP as a tool for all-inclusive transformation of academia, creative, informal, public and private sectors of the national economy.

    “The government of Uganda is well aware of the benefits and role that Intellectual Property can play to accelerate the socio-economic development of our country. The passing of the national IP policy aimed at stimulating effective and strategic use of Intellectual Property in all sectors in order to attain rapid economic development”, Kainobwisho added.

    The Registrar General in her discussion tipped inventors on how they can promote their innovations, the need to protect IP creations through trademarking, copyrighting  and other related rights, how to address challenges created by violation of IP for ICT innovators, empowering innovators to safeguard their solutions/products and promoting transfer of technology through patents.

    The emergence of COVID-19 has had an effect on businesses with many small and medium enterprises (SMES) across the country working towards countering the challenges brought upon by the impact of COVID-19. The pandemic has however also presented them with opportunities to create solutions such as medicine and drugs, protective gear, sanitary products, creating significant intellectual property assets that need to be protected for the benefit of their creators. URSB is undertaking more engagements under their ‘innovation series’ to explain further how such SMEs can enhance their businesses through exploiting the full benefits of their intellectual property.

  • URSB Registrar General holds high-level breakfast meeting to present her achievements

    URSB Registrar General holds high-level breakfast meeting to present her achievements

    Kampala: The Registrar General of the Uganda Registration Services Bureau (URSB) today hosted a breakfast meeting with media editors and journalists to enhance their outstanding partnership and stress the critical role the media  has played in supporting URSB services.

    The meeting was setup to introduce the core team of Top Management, launch the URSB Journal that will publicise Intellectual Property applications.

    The Registrar General also used the opportunity to present her achievements since ascension to office in December 2020 and establish her first step towards establishing professional and mutually beneficial relations with the media

    Although the Registrar General meets the media more formally at the traditional press conferences during URSB activities, this meeting gave her the opportunity to discuss a number of important topics in a more informal setting.

    The focus of attention was the Registrar General’s presentation on her 100-days-in-office achievements, but other subjects covered included: the launch of the URSB Journal that will enable clients save costs to publicize their Trademarks applications, reflections on how to increase formalization for national growth URSB’s role at improving Uganda’s ease of doing business competitiveness, the Registrar General’s vision of expanding the coverage of services, the possibility of bringing onboard more stakeholders for joint engagements and enhancing support for Government’s strategic Vision 2040.

    This was the first meeting in a sequence of breakfast sessions that URSB is planning in the future to ensure that the media’s role in supporting the public education function is well outlined.

  • URSB engages multi-sectoral stakeholders over promotion of Uganda’s unique products

    URSB engages multi-sectoral stakeholders over promotion of Uganda’s unique products

    Kampala; Consultations on the Geographical Indications (GI) Act and its implementation which aim at popularizing the protection of Uganda’s unique products is in high gear.

    Today, the National Working Group led by the Uganda Registration Services Bureau (URSB) and composed of multi-sectoral stakeholders held a consultative meeting needed for the popularization of GIs.


    A geographical indication is a specific intellectual property right that designates a product from a specific region and whose characteristics result in both the natural conditions of its origin and the expertise of local producers. Geographical indications are frequent across
    the globe, particularly in Uganda where they remain untapped.

    Recognition of a geographical indication helps to build the productive and trade capacities of countries, and strengthens their capacity for trade negotiations. In her remarks, Mercy Kainobwisho, the Registrar General of URSB said the consultations are intended to strengthen regulations to help recognize and promote local products whose quality, reputation and characteristics are fundamentally linked to Uganda

    “As URSB, we are thrilled to have this opportunity to discuss crucial issues for the Geographical Indications sector and enable us join forces to identify these products, monitor foreign markets, set-up control systems to benefit our country’s unique products. This will enable us to tap the benefits as well as exchange best practices and insights while consolidating our advocacy campaigns beyond protection issues” Kainobwisho said.


    Geographical indications are typically used for agricultural products, foodstuff, wine and alcoholic drinks, handicrafts, and industrial products.
    Examples of products that enjoy protection of geographical indications include Champagne from France, Scotch Whisky from Scotland, Havana Tobacco from Cuba, Darjeeling Tea from India, Penja Pepper from Cameroon, Thai Silk from Thailand, Swiss Watches from Switzerland, Argan Oil from Morocco, Tete Goat Meat from Mozambique. Geographical indications are also usually perceived as part of the cultural heritage of their localities and a means to commercialization.

    It is hoped that the implementation of the GIs in Uganda will help showcase the country’s unique products such as the famedMount Elgon and Rwenzori Coffees, Arua Honey, Ankole’slong-horned cattle, the Sironko Onions, Masaka’s passion fruits, Kabale irish potatoes, Moo yaa (shea butter) from Northern Uganda among others.

    The Registrar General was quick to point out that Uganda’s rich natural heritage was an opportunistic edge to benefit from. ‘Geographical Indications reflect the wealth and diversity of products that our agricultural sector has to offer. Our producers will be able to sell products at a higher value to consumers looking for authentic regional products. GIs are a key aspect of our trade agreements. Geographical Indications will protect local value at global level’ Kainobwisho said

    The National Working Group comprised of the various stakeholders will hold a series of consultative meetings over the next months to strategise on the implementation of GIs while strengthening regulation.

  • URSB signs MoU with NITA (U) for Provision of SMS Gateway Services

    URSB signs MoU with NITA (U) for Provision of SMS Gateway Services

    Kampala: The Uganda Registration Services Bureau (URSB) and the National Information Technology Authority (NITA) have today signed a Memorandum of Understanding (MOU) for the provision of an SMS gateway that will enable URSB improve communication with clients in a faster, more responsive way.

    In her remarks, Mercy K Kainobwisho, the Registrar General noted that URSB had a longstanding relationship with NITA (U) and signing of the MOU was a welcome effort to strengthen the partnership between the two entities. “URSB and NITA (U) have been working together on different projects in the past. I am confident that the SMS gateway will enable the bureau have seamless and timely communication with clients and improve our accountability to the public”, she said.

    Kainobwisho added that there are other areas of mutual interestto explore for future partnerships “As you are aware, we receive and process big data from across our directorates of Business and Civil registration, SIMPO registry, Intellectual Propertyand Insolvency that needs safe and secure archiving. I believe NITA (U) is best placed to provide this service”

    Dr. Hatwib Mugasa, the Executive Director NITA (U) commended URSB for being a progressive and forward thinking organisation adding that it was vital for Government institutions to work together in the delivery of services to the public “We are glad to see that one of the e-government services provided by NITA (U) is going to be fully utilized by URSB. This service will cut costs of communication for URSB because our charges are50% lower than the market rates. Clients will get real time notifications of the services accessed since middle men will be eliminated”

    URSB adopted new service delivery measures to comply with the Standard Operating Procedures (SOPs) as issued by the Ministry of Health for the prevention and control of spread of COVID 19. Through the “All Digital All Online” strategy, all services except conducting of civil weddings, certifications of legal documents and filing of particular resolutions are online.Senior Management teams from both URSB & NITA-U attended the meeting.

  • URSB and Stanbic Business Incubator announce partnership to support MSME growth & sustainability

    URSB and Stanbic Business Incubator announce partnership to support MSME growth & sustainability

    An exciting new partnership was announced today between Uganda Registration Services Bureau (URSB), a semi-autonomous Government agency charged with formalization of businesses and registration of intellectual property, and the Stanbic Business Incubator which provides training, mentoring and business development services for Micro, Small & Medium Enterprises (MSMEs).

    The main aim of the joint collaboration is to support and drive economic growth in Uganda through enabling formalization for MSME’s, training them to overcome some of their challenges while nurturing innovation through protection of intellectual property and commercialization of creations. “URSB is proud to welcome the Stanbic business incubator to the growing number of support entities that are keen on enhancing the business growth environment. Our core focus is not to only support businesses to formalize, but we also ensure that they thrive, get commercial value from their innovations and grow. This partnership that is geared towards creating innovation hubs presents a truly transformative approach for growing our economy through business’’ Mercy K Kainobwisho, the Registrar General said.

    URSB has over the years been involved in efforts to formalize business operations for the bulk of MSMEs who form over 80% of Uganda’s business sector and has front-led collaborative efforts to stimulate innovation, accelerate ease of doing business and continuously provide support services to keep entrepreneurs in business. Tony Otoa, the Chief Executive Officer of StanbicBusiness Incubator said the partnership would help support and nurture MSMEs to prepare for and harness business and growth opportunities. “We are always looking towards partnering with entities that have similar interests in supporting businesses to thrive. Our intensive training in entrepreneurial attitude, financial literacy, business analysis and planning as well as compliance and corporate governance are a timely addition to URSB’s services that promote the ease of doing business and nurturing of innovations”.

    As part of the announcement, the collaboration will also will focus more on the creative industry leading to the creation of an innovation hubs to attract, nurture and support innovative entrepreneurs protect their creations, besides helping them attract financing using their intellectual property as collateral.

    Another exciting aspect of this new partnership is that URSB and the Stanbic business incubator programme will offer MSME mentorship and training programmes across the country to encourage nation-wide business support. The two will also exploreopportunities how to onboard Local Governments who have been identified as fertile grounds for starter innovators that need mentoring.

  • Mercy Kainebwisho unveils her vision for the future of URSB as Registrar General

    Mercy Kainebwisho unveils her vision for the future of URSB as Registrar General

    Kampala: The official Government Receiver and new Registrar General of Uganda Registration Services Bureau (URSB), today unveiled her strategic plan for the organisation’s future, and announced key initiatives to drive URSB’s vision as the centre of excellence for reliable registration services.

    Ms. Mercy K. Kainobwisho who spoke at a management retreatfor Directors, Managers and Senior Staff took time to outline her strategy dotted with aspirations to be achieved during her time of service. The Registrar General emphasized that she would direct her efforts to further strengthening URSB rather than “reinventing” it.

    “We can’t change 2020 but we can learn from it to emerge stronger and get better as an organisation and oneself. As we start off a new year, we hope through rolling-out our 2021 objectives that we will make 2021 count for all our stakeholders”. She stated. “My team and I are looking forward to creating a new beginning for URSB – one that is customer-driven, service-oriented, technologically set and that will place our organisation in the forefront of the public service sector for the 21st century. Our collective knowledge, operational expertise, services experience, interpersonal skills and leadership abilities will serve us well as we confront anychallenges that lie ahead“.

    In calling for a new beginning for URSB, Ms. Kainobwisho emphasized her intention to build upon URSB‘s existing employee base to create a team that is unmatched in the Government services category. “We have a strong, unified workforce – one that now has a very personal stake in the way we deliver services to our clients,” Mercy said. “URSB‘s accomplishments will be a direct reflection of the responsibility and pride of service from each and every employee.”

    Kainebwisho noted that together with her team, she plans to immediately address customer service and turn-around timeissues, such as the time it takes to deliver on a customer’s submission and how long a customer has to wait to speak to a service representative. She also reiterated URSB‘s commitment to ensuring that registration services continue to support Government’s economic vision of formalizing the economy, easing the doing of business, strengthening the basic of society through stable marriages, supporting creativity, innovation through intellectual property rights and rescuing ailing entities

    “We have immense opportunities before us, and we intend to seize them with the understanding that change takes time, and we must be realistic in our expectations. We have one goal in mind, and that is to make URSB the best public services agency, which, in turn, support the livelihoods of people, collect revenue for government and support the social economic vision of our nation. We are ready to get started.”

    The retreat also provided an opportunity for senior management to discuss at length areas of focus for URSB in the upcoming months and share ideas on how to support each other to realize the organisation’s  mandate as envisioned in the 3rd strategic development plan (SDP III) which plugs into the National Development Plan.

  • URSB’s outgoing boss Bemanya Twebaze handsover office to incoming boss Mercy Kainebwisho

    URSB’s outgoing boss Bemanya Twebaze handsover office to incoming boss Mercy Kainebwisho

    Mr. Bemanya Twebaze, the outgoing Registrar General, Uganda Registration Service Bureau (URSB) this morning handed over office to Ms. Mercy Kainobwisho, the incoming Registrar General.

    This handover follows the election of Mr. Bemanya Twebaze as Director General of African Regional Intellectual Property Organisation (ARIPO) and the appointment of Mercy Kainobwisho as acting Director General and Official Government Receiver. The handover was witnessed by URSB Board Chairman Ambassador Francis Butagira together with other members of the board and Top Management.

    Speaking at the handover, Bemanya urged the team at URSB to further the registrations journey and complete the digitalization process that URSB had ushered in under his tenure.

    “It has been an honor for me to have been at the forefront of formalizing our economy through the various services we provide here at URSB. I am thankful to all the teams that have helped me serve, the support from Government and H.E President Museveni, the Ministers of Justice and Constitutional Affairs I have had the joy to serve under and the URSB Board, who have given me a platform to serve my country. A lot more needs to be done and I am confident that Mercy will further the successes made so far.’’

    Incoming Registrar General Ms. Mercy Kainobwisho affirmed her commitment to delivering improved services under the pace set by her predecessor. “I am pleased to take on such a vital role in transforming service delivery in the country. We shall continue working tirelessly to ensure all URSB services are accessible online and propel the vision as the centre of excellence for registrations services’’.

    Board Chairman Ambassador Francis K. Butagira said he was confident that the leadership transition would strengthen thesteady strategic directional path that organization had instituted. ‘I know that Mercy fits in well with the leadership pace already set by Mr. Bemanya. I have worked with both of them for some time and I can attest to their credible attributes that have seen URSB grow in leaps and bounds’ he said.

    Ms. Kainobwisho will take forward a number of initiatives thatwill transform URSB’s mandate of Business, Marriage, Intellectual Property, Insolvency and Security Interest in Movable Property Registrations. URSB has among others, embarked on integration of all their services online under the All-digital, all-online service delivery model with the aim of easing information sharing, digitalization of all records, improvement of services for clients, reducing the cost of and improving the cost of doing business, improvement of turn-around time for services as well as enhancement of public service delivery.