Attributes growth to affordability and countrywide network presence
Ugandans are celebrating a milestone of Airtel hitting over 10 million happy customers this financial year. This tremendous growth has cemented Airtel’s position as the fastest growing telecom in the country.
According to Mr. V.G. Somasekhar, the Airtel Uganda Managing Director, Airtel’s growth has been fostered by an increase in the uptake of the telecom’s products and services, great partnerships and investment in network expansion across the country.
“We are happy to announce that our customer base has grown to 10 million. This means we have been able to build mutual trust with our valued customers. On behalf of the Airtel family, I would like to thank our Customers, the Government, Regulator as well as partners for their loyalty and contribution to the growth of the Airtel brand over the years. With their support, Airtel is making significant milestones and we are happy to be celebrating this with them. At Airtel, we have always been committed to serve, support and provide our customers with innovative products and services. We are humbled by our customers’ trust. ” he noted.
He added that, “Airtel’s mission is to be the most loved brand in the daily lives of Ugandan’s, and as we celebrate this milestone we pledge to continue investing heavily towards improving the quality of our service, great customer experience at all our touch points and the overall network expansion across Uganda. Affordability remains a key business deliverable on voice, data and Airtel money services while providing solutions designed to make the real difference in the lives of our customers.
Looking ahead, Somasekhar says the company will continue investing heavily in innovation, great customer experience and network expansion across Uganda.